• Outgoing and energetic attitude to be able to make every single call, a satisfying experience for the customer

  • Friendly voice and amiable personality

  • Good listening skills. Practice active listening, have the ability to engage with the customers. Understand their needs and what they are asking. Be able to ask questions.

  • Multi-tasking ability.

  • Computer experience. Be familiar with basic programs

  • Excellent problem-solving capabilities, think fast and be creative to solve complex customer issues.

  • Adaptable to different situations, as you may need to accomodate to any specific circumstance according to the customer needs

  • Willing to learn and share your knowledge

  • Team player

OUR REQUIREMENTS

  • Must be 18 years of age or older

  • Perfect English - American Accent

  • Some college, college in progress, or a college degree

  • Fluency in Spanish or a second language

  • Comunication apps experience (Skype, Ring Central, Voip, etc)

  • Excellent phone communication skills

  • General computer skills - ability to type, navigate the Internet, and use Skype

  • Customer service experience

  • Call center experience a plus

  • Must be able to work nights and weekends

  • Reliable high-speed Internet

  • Computer with microphone

  • Quiet setting with little to no background noise to perform calls 

  • Excellent problem-solving capabilities

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OUR TECHNICAL REQUIREMENTS

  • Laptop or PC Processor Intel i3 or higher (similar it's accepted).

  • Headset.

  • Fast and reliable internet conection.

  • Quiet environment to work

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INTERESTED IN A REWARDING NEW CAREER?

As our clients and our client base grows, so does our workforce team.  We are actively seeking new team memebers here at NDA.  Read below and see if you meet our requirements and if you do, we would love to hear from you.

Please fill out the application below and we will get back to you soon!

To qualify please complete the following form demonstrating your experience and skills and providing all the information required. Make sure to enter your real information as we will validate and confirm it for security maners. This information will be used only by Andes Business Solutions as a backup for each one of its remote talents.

We’re one of the few remote companies that focus on their workforce and make sure to provide a great work environment offering high-paying jobs that are 100% remote. If you qualify, there will be a series of interviews and online skills examinations. We realize these are challenging and can require a decent amount of time, so we thank you in advance for your efforts.

Andes Business Solutions does not allow their employees to have additional jobs on the side. Please do not apply unless you are available to make this position your sole employment.

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